Last Updated: February 13, 2025

Welcome to Suzannah Leigh Design Ltd (“we”, “our”, “us”). By using our services, you (“Client”, “you”, “your”) agree to the following Terms and Conditions. Please read them carefully.

1. Services Provided Suzannah Leigh Design Ltd specializes in providing graphic design services, including but not limited to logo design, branding, print design, digital design, website design, and other creative design services. The scope of the services will be agreed upon in writing prior to commencement of any project.
2. Project Scope and Deliverables The scope of work, deliverables, deadlines, and fees will be outlined in the individual project agreement between Suzannah Leigh Design Ltd and the Client. Any additional work or revisions outside the original agreement may result in additional fees and will be communicated and agreed upon in writing.
3. Payment Terms

• All fees for services must be paid according to the payment schedule outlined in the project agreement/invoice.
• A deposit of 50% of the project fee may be required upfront, with the remaining balance due upon project completion, prior to the delivery of final files.
• Payments must be made in the agreed-upon currency and via the accepted methods as outlined in the agreement.
• Late payments may result in project delays or additional charges.

4. Revisions and Feedback We offer a set number of revisions per project, as specified in the agreement. Revisions beyond this will incur additional charges. The Client agrees to provide timely feedback and approval at each stage of the design process to ensure smooth and timely delivery.
5. Client Responsibilities The Client agrees to provide all necessary information, assets, and feedback needed to complete the project, including any images, logos, brand guidelines, and content. The Client also agrees to review and approve work at specified stages of the project and provide timely feedback.
6. Ownership and Copyright

• Upon full payment for the services rendered, the Client will own the final design files created for the project. Packaged and original design documents may incur an additional charge.
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• Suzannah Leigh Design Ltd retains the right to use any created designs in our portfolio, website, and marketing materials, unless otherwise agreed upon in writing.
• The Client is granted a non-exclusive, perpetual license to use the delivered designs for the purposes specified in the project agreement. This does not transfer ownership of any pre-existing assets or third-party materials used in the design.

7. Confidentiality We will maintain the confidentiality of all sensitive or proprietary information shared by the Client. We will not disclose or use any of the Client’s confidential information except for the purposes of performing the services agreed upon in the project agreement.
8. Termination Either party may terminate the agreement with written notice if the other party breaches the terms and fails to remedy the breach within a specified period. Upon termination, the Client will be required to pay for any work completed up to that point, and Suzannah Leigh Design Ltd will provide the Client with all completed deliverables.
9. Liability Suzannah Leigh Design Ltd will not be held liable for any direct or indirect damages arising from the use of the designs or any third-party claims related to the designs or services provided. The Client agrees to indemnify and hold Suzannah Leigh Design Ltd harmless from any claims, losses, or legal actions arising from the Client’s use of the designs.
10. Force Majeure Suzannah Leigh Design Ltd will not be liable for delays or failure to perform services due to events outside of our control, including but not limited to natural disasters, war, government restrictions, or other unforeseen circumstances.
11. Governing Law These Terms and Conditions will be governed by and construed in accordance with the laws of the country in which Suzannah Leigh Design Ltd is based. Any disputes will be resolved in the appropriate courts of that jurisdiction.
12. Changes to Terms and Conditions We reserve the right to modify these Terms and Conditions at any time. Any changes will be communicated to the Client, and the updated terms will apply to any new work completed after the change.
13. Contact Information For any questions or concerns regarding these Terms and Conditions, please contact us at: Suzannah Leigh Design Ltd, 16a Ellerton Road, Surbiton, KT6 7TX. Email: [email protected]
    
    

By engaging with Suzannah Leigh Design Ltd, you acknowledge and agree to these Terms and Conditions.